HSBC Premier Introduces New Service at Mumbai Airport

HSBC Premier, the premium banking service from HSBC, has launched a new service for its customers at the Mumbai airport. The service offers six complimentary airport assist services (four domestic and two international) till June 30, 2024. The service aims to provide a hassle-free travel experience for HSBC Premier customers at Terminal 2 of Mumbai’s Chhatrapati Shivaji Maharaj International Airport.

What is the airport assist service?

The airport assist service is a special benefit for HSBC Premier customers who travel through the Mumbai airport. It includes the following features:

  • Baggage assistance: Customers will receive help with their luggage from the drop-off zone until security and immigration check.
  • Escort to the lounge: Customers will be escorted to the lounge of their choice and enjoy complimentary access.
  • Buggy service: Customers will be offered a buggy (subject to availability) and escorted to the departure gate or the baggage claim area.
  • Placard service: Customers will be received in the terminal with a placard bearing their name and escorted to the parking area or the lounge.
  • Parking assistance: Customers will receive help with loading their baggage into their vehicle and finding a parking spot.
  • Booking service: Customers can book the airport assist service by contacting the global concierge desk at 1800 210 0291 (Toll Free) or 022 42320291 and select Option 2 on the IVR. It is advisable to book for the service at least 24 hours prior for domestic flights and 48 hours for international flights.

Why choose HSBC Premier?

The new service is part of the HSBC Premier privileges and offers that include travel, lifestyle, entertainment, and wellness benefits. Some of the advantages of being an HSBC Premier customer are:

  • HSBC Premier Metal Credit Card: This card offers exclusive discounts, rewards, and access to airport lounges worldwide. It also has a reduced markup fee of 0.99% globally, a 1:1 redemption ratio for reward points to air miles across 20+ airlines and Apple products, and a complimentary Taj Epicure and EazyDiner membership.
  • Global concierge services: This service provides everyday help and advice as well as fulfilling extraordinary requests such as arranging passes for exclusive sports and VIP events, sending gifts and flowers, curating travel itineraries, and offering wellness concierge privileges.
  • Global travel and medical assistance: This service provides medical and legal referrals, emergency evacuation, repatriation, lost document assistance, emergency translation services, inoculation and visa information, and interpreter referral when travelling overseas.
  • Global money transfers: This service allows customers to transfer money across HSBC accounts globally in real time with no transfer fees.
  • Worldwide banking: This service provides access to HSBC’s global network of branches and ATMs, as well as preferential rates on foreign exchange transactions.
  • Liberalized remittance scheme: This service allows customers to remit up to USD 250,000 per financial year for any permissible current or capital account transaction or a combination of both.

How to qualify for HSBC Premier?

To qualify for HSBC Premier, customers need to maintain a quarterly Total Relationship Balance of INR4 million. This includes deposits, investments, life insurance, and loans.

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