Swiggy, India’s leading online food delivery platform, has partnered with IRCTC to offer food delivery services to passengers at four railway stations – Bengaluru, Bhubaneswar, Vijayawada, and Visakhapatnam. This is the first phase of the collaboration, which is expected to extend to 59 more railway stations in the coming weeks.
The food delivery service will allow passengers to pre-order food from Swiggy’s extensive restaurant network via the IRCTC app and website. Passengers can input their PNR and select their preferred station for food delivery. Swiggy will deliver the food to the passengers at their seats or at designated pick-up points at the stations.
This initiative aims to provide more convenience and food options to railway passengers, who often face issues of quality, hygiene, and availability of food during their journeys. Swiggy and IRCTC hope to enhance the customer experience and satisfaction by offering a wide range of cuisines and dishes to suit different tastes and preferences.
Swiggy CEO Rohit Kapoor said, “We are delighted to partner with IRCTC and bring the convenience and choice of online food ordering to millions of railway passengers. We are hopeful of a buoyant response from passengers and restaurant operators on this route, which will hopefully lead to us providing services on more stations and on newer routes.”
IRCTC Chairman and Managing Director Sanjay Kumar Jain said, “This partnership with Swiggy will bring more convenience and food options to our passengers, making their journeys more memorable. We are constantly looking for ways to improve our services and offerings, and this is another step in that direction.”
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