Zakya by Zoho is a modern retail POS solution that helps small and medium retailers in India sell better, manage their entire business, and join the digital revolution. Zakya offers a cloud-based and mobile-native platform that can be implemented in under an hour, supports multiple languages, and enables omnichannel sales through in-store, online, and mobile channels. Zakya also provides powerful features for inventory management, vendor management, payments, ecommerce, and reporting. Zakya is a new brand from Zoho Corporation, a global leader in cloud software.
The challenges of small retailers in India
India is one of the largest retail markets in the world, with an estimated size of $1.3 trillion in 2020. The retail sector contributes about 10% of the country’s GDP and employs over 40 million people. However, the majority of the retail market is dominated by unorganized players, such as kirana stores, street vendors, and small shops, which account for about 88% of the total retail sales.
These small retailers face several challenges in running their business, such as:
- Lack of technology adoption: Most small retailers rely on manual processes or outdated software to manage their operations, which leads to inefficiencies, errors, and lost opportunities. They also face a huge technology barrier to access modern solutions that can help them improve their sales, customer experience, and productivity.
- Complex implementation cycles: Many POS solutions available in the market are designed for large-scale retail businesses and require extensive training, customization, and integration. These solutions are often expensive, time-consuming, and difficult to implement for small retailers who have limited resources and technical expertise.
- High employee turnover: The retail sector in India has a high employee turnover rate, which means that small retailers have to constantly train new staff on how to use their POS system. This adds to their operational costs and reduces their efficiency.
- Low customer loyalty: Small retailers face stiff competition from online platforms and organized retail chains that offer lower prices, wider variety, and better convenience to customers. They also struggle to retain their customers and build loyalty due to lack of personalization, engagement, and rewards.
How Zakya by Zoho solves these challenges
Zakya by Zoho is a POS solution that is built specifically for small and medium retailers in India. It aims to solve the challenges faced by these retailers by offering a simple, affordable, and powerful solution that can help them sell better, manage their entire business, and join the digital revolution.
Some of the key features and benefits of Zakya by Zoho are:
- Easy to use: Zakya by Zoho has a user-friendly interface that can be used by anyone with minimal training. It supports 10 Indian languages apart from English, which makes it accessible to staff who are comfortable with their native language. Zakya also has a mobile app that allows users to scan barcodes using their phone’s camera and bill customers on the go.
- Quick to implement: Zakya by Zoho can be implemented in under an hour for businesses with thousands of items in their inventory. Users can simply sign up for a free trial, upload their product catalog, set up their payment methods, and start selling. Zakya also offers support via email, chat, or phone whenever needed.
- Cloud-based and mobile-native: Zakya by Zoho is a cloud-based and mobile-native platform that allows users to access their data from anywhere and at any time. All the data is stored securely in the cloud and synced across devices. Users can also sell offline using the POS billing app that works even without internet connectivity.
- Omnichannel sales: Zakya by Zoho enables users to sell through multiple channels such as in-store, online, and mobile. Users can create their own branded website and mobile store using Zakya’s ecommerce features without any technical skills. They can also accept orders from customers via WhatsApp or SMS using Zakya’s order management features.
- Inventory management: Zakya by Zoho helps users manage their inventory efficiently and avoid stock-outs or overstocking. Users can set reorder points and alerts for their products, track inventory levels across multiple locations or warehouses, transfer stock between outlets or branches, generate purchase orders and invoices for vendors or suppliers, and view inventory reports.
- Vendor management: Zakya by Zoho helps users manage their vendors or suppliers easily and maintain a complete record of them. Users can pay vendors directly from Zakya using various payment modes such as UPI or bank transfer. They can also check prices and availability of products, track orders and deliveries, and view vendor reports.
- Payments: Zakya by Zoho supports multiple payment modes such as cash, card, UPI, QR code, wallet, or credit. Users can also offer credit or installment options to their customers and track their receivables and payments. Zakya also integrates with popular payment gateways such as Razorpay, Paytm, and PhonePe.
- Ecommerce: Zakya by Zoho empowers users to start their ecommerce journey effortlessly and reach a wider audience. Users can create their own online store using Zakya’s website builder and customize it with their logo, colors, and images. They can also offer delivery or pickup options to their customers and manage their orders and shipments from Zakya.
- Reporting: Zakya by Zoho provides users with powerful reports and insights on their sales, inventory, receivables, payments, purchases, and more. Users can view real-time data on their dashboard or generate detailed reports that can be exported or shared. Zakya also offers analytics and recommendations to help users optimize their business performance.
What Zakya’s early adopters say
Zakya by Zoho has been in early access for the last six months and has received positive feedback from its users. Here are some of the testimonials from Zakya’s early adopters:
- “Zakya has helped us streamline our operations and increase our sales. We can manage our inventory, vendors, payments, and ecommerce from one platform. We can also sell through our mobile store and accept orders from WhatsApp. Zakya is very easy to use and implement. We are very happy with Zakya.” – Ramesh Kumar, owner of RK Supermarket
- “Zakya is a modern POS solution that suits our business needs. We can sell online and offline using Zakya. We can also track our stock levels and reorder products when needed. Zakya supports multiple languages, which makes it convenient for our staff. Zakya is a great product from Zoho.” – Sunita Sharma, owner of Sunita Fashion Boutique
- “Zakya is a game-changer for small retailers like us. We can create our own website and mobile store using Zakya without any technical skills. We can also offer credit options to our customers and manage their payments from Zakya. Zakya is a simple and powerful POS solution that we recommend to everyone.” – Rajesh Patel, owner of Rajesh Electronics
Why choose Zakya by Zoho
Zakya by Zoho is a modern retail POS solution that helps small and medium retailers in India sell better, manage their entire business, and join the digital revolution. Zakya by Zoho offers a simple, affordable, and powerful solution that can be implemented in under an hour, supports multiple languages, and enables omnichannel sales through in-store, online, and mobile channels. Zakya by Zoho also provides powerful features for inventory management, vendor management, payments, ecommerce, and reporting.
Zakya by Zoho is a new brand from Zoho Corporation, a global leader in cloud software with over 60 million users across 180 countries. Zoho Corporation has over 25 years of experience in building software solutions for various industries and domains. Zakya by Zoho leverages Zoho’s expertise and innovation to deliver a world-class POS solution for small retailers in India.
Zakya by Zoho is currently offering a free 15-day trial for new users. Users can also avail a special launch offer of Rs. 999 per month per outlet for the first year. To learn more about Zakya by Zoho or to sign up for a free trial, visit www.zakya.com
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